Training Within Industry (TWI) is a dynamic program of interactive learning and practice that teaches essential supervisory skills.

TWI supports continuous process improvement and provides an immediate return on investment by helping companies realize the productive potential of their employees.

To help supervisors and team leaders develop Job Instruction skills, TWI utilizes this four-step process:
• Preparation;
• Presentation;
• Application; and
• Testing.

Class members will participate in this proven effective process in five consecutive 2 hours sessions presented from 2 pm – 4 pm, June 23 – 27 (location TBD). 

In the class, participants will gain the ability to quickly train employees to do the job correctly, safely and consistently by confronting and responding to real word situations.

Supervisors will develop the ability to effectively break down a job for instruction, including preparing the employee to learn, giving a proper demonstration, identifying the key points in the job, observing the employee in trial runs and gradual reductions in coaching while continuing to follow up.

The cost of this course will be $1100.00 ($1000.00 if combined with course number PSTWI201). Participants will be invoiced prior to the first class.