Training Within Industry (TWI) is a dynamic program of interactive learning and practice that teaches essential supervisory skills.

TWI supports continuous process improvement and provides an immediate return on investment by helping companies realize the productive potential of their employees.

To help supervisors and team leaders develop Job Relations skills, TWI utilizes this four-step process:
• Preparation;
• Presentation;
• Application; and
• Testing.

Class members will participate in this proven effective process in five consecutive 2 hour sessions presented from 9 am – 11 am on June 23 – 27 (location TBD).

In the class, participants will learn by confronting and responding to real word situations that people must be treated as individuals and how to build positive employee relationships, increase cooperation and motivation as well as effectively resolve conflicts.

Supervisors will develop the ability to give constructive feedback and credit, to tell people in advance about changes that will affect them and are shown ways to make the best use of each person’s abilities and to earn loyalty and cooperation.

The cost of this course will be $1100.00 ($1000.00 if combined with course number PSTWI202). Participants will be invoiced prior to the first class.