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By Tracey Kelly, Missouri Enterprise Area Business Manager

Earlier in this series, we spoke about how businesses can embrace the National Career Readiness Certificate (NCRC) program to greatly improve their hiring success, and how employers can get on board to help their county become a Certified Work Ready Community (CWRC).  This final article in the series focuses on why your company should fully embrace the program and ask for the ACT NCRC® work skills credential when soliciting and hiring job applicants. (Find links to parts I and II below)

As we’ve discussed, nothing is more important than finding and hiring the right people, and the challenge has become even greater in recent years.  Employers across the country are overwhelmed by stacks of applications for a handful of open positions, or they’re finding just a few applicants, and they’re unsure of their capabilities.

The ACT NCRC is a powerful tool to help you narrow the field when you have an abundance of applicants, and when you have too few folks applying, the ability to understand the basic skillsets of those few applicants can be invaluable for weighing their potential to succeed at your company.

So, build a strong applicant pool by asking for the ACT NCRC.  It’s that simple.  Once you do, you’ll be on your way to finding qualified applicants for job openings.  This credential helps you verify the following cognitive skills:

  • Problem solving
  • Critical thinking
  • Reading and using work-related text
  • Applying information from workplace documents to solve problems
  • Applying mathematical reasoning to work-related problems
  • Setting up and performing work-related mathematical calculations
  • Locating, synthesizing and applying information that is presented graphically
  • Comparing, summarizing and analyzing information presented in multiple related graphics

NCRC and CWRC are important parts of the ACT Workforce Readiness System to improve workforce quality and readiness with 5 components:

  • Job analysis
  • Assessments
  • Training & Curriculum
  • Certification
  • Research & Analytics

Here are some statistics highlighting the benefits to employers who use the Work Readiness System:

  • Nationally, most businesses who are using the Work Readiness System (82%) are doing so as part of an organizational selection process for hiring.
  • Most businesses using the Work Readiness System (88%) agree that it improves hiring outcomes.
  • The clear majority of businesses using the Work Readiness System (86%) confirm that its benefits justify its cost.
  • Specific benefits reports most frequently include a reduction in turnover in their organization (67%) and improvement in their employees’ on-the-job productivity (63%).
  • Most businesses using the Work Readiness System (78%) agree that it provides individuals with a useful credential after training and provides evidence of achievement beyond a diploma or degree (76%).
  • Many businesses believe the system’s benefits extend beyond their specific organizations.  Most of them (76%) agree that the Work Readiness System provides evidence of a ready-to-work or skilled workforce for regions or states.
  • Most businesses (72%) agree or strongly agree that the Work Readiness System helps differentiate their organization from others.
  • Specifically, a majority (82%) of businesses using the NCRC report that it is important for meeting their organizational goals.
  • Most businesses (92%) report that they trust the results provided by the Work Readiness System.


It’s time to learn more about including NCRC in your hiring practices, and how the Work Readiness System can become an invaluable part of how you do business.  Learn more about signing on at  Your local Area Business Manager at Missouri Enterprise can also help you connect with the right people.  (call 800-956-2682).  

To reference parts I and II of this series, follow these links: